Schedules, teachers and prices of classes, passes, workshops, events, memberships and/or products/consultations are subject to change without notice. Please always check our website for our most current offers and changes.
Your privacy is very important to Shakti Wellness Studio. Any personal information you choose to give us will only be used to help us provide you with the highest quality services, products, and support. We will never share your personal or financial information with any other party. We do not share bank or credit card information with any outside parties.
Cancellations and Refunds
Classes and Class Passes Cancellations and Refunds (Workshops included):
Prepaid classes, workshops and events and absence from classes are non-refundable. Class Passes are non refundable, non extendable, but its transferable to other persons if agreed prior to course starting date. They are subject to limits of time. Always check your expiration date before and after your purchase.
(This may not apply to all classes/workshops/events from other teachers other than Terry and Sara). Please always check with your teacher before confirming your booking.
Workshop Cancellations and Refunds:
Transferring your workshop place onto someone else requires a a minimum of 48 hour email notice before the workshop takes place; with less than 48 hours notice will not be honored unless we can fill your space. Absence to a workshop or event is also non refundable.
To transfer your slot in the workshop requests must be requested by email to: firstname.lastname@example.org
Workshops and events could occasionally be canceled by the studio. If your event is canceled you will be notified by email, and you will receive a full refund or full credit toward another event/workshop if you choose.
Gift Cards Refunds:
Gift Cards are not refundable and non returnable. If purchased for a specific pass, they can not be used as cash.
Cancellation Fee for Consultations:
Deposit of £20 in necessary to guarantee your booking. (no refundable – but transferable when agreed in advance).
Full treatment payment due 7 days prior to your consultation – Payment is made via PayPal or Bank Transfer.
*Should you need to cancel a treatment/meeting/consultation within 48 hrs, a 50% cancellation fee will be taken place.
A full session’s fee will be charged for any missed or last minute cancellations.
Refunds: *Fee is no refundable but transferable when agreed in advanced. You also have the option to re-schedule your consultation, when cancellation is made within 48hrs notice*
The Studio will not be responsible for lost or stolen items under any circumstances. Please refrain from bringing valuables into the studio.
The studio provides a Lost and Found box for items students may leave behind. On the first day of each month these items, including yoga mats, will be removed and donated or disposed of.
DISCLAIMER OF WELLNESS CONSULTATION RELATED SERVICES
Shakti Wellness encourages the Client to continue to visit and to be treated by his/her healthcare professional/s, including, without limitation, a physician who specialises in the treatment of disease. As a Client I fully understand that Sara McDonald/Terry McDonald is not acting in the capacity of a Doctor, Physiologist. Physiotherapist, Psychologist. The services performed by Sara McDonald/Terry McDonald are at all times restricted to lifestyle/holistic/wellness coaching/consultation on the subject of bettering and maintaining the best possible state of well-being. Accordingly, the Client understands that Sara McDonald/Terry McDonald is not providing healthcare or medical services and will not diagnose, treat or cure in any manner whatsoever any disease, condition or other physical or mental ailment of the human body, the given support is based on bringing the body back to balance by restoring imbalances. We work on the imbalances of the body and not on the belief of diseases.
We thank you for honoring our studio policies !